Shipping & Returns Policy for Canewalls

Shipping Information

Domestic Shipping:

Delivery Time: Orders are typically delivered within 1-7 business days.
Dispatch Timing: We aim to dispatch all orders within 2 business days.

International Shipping:

Delivery Time: Delivery times vary based on your location. Typically, international orders take between 7-20 business days. Please note that customs procedures in your country may impact delivery times.
Dispatch Timing: We strive to dispatch international orders within 2 business days.

Return Process:

Eligibility:

Returns are accepted within 14 days of receipt of the item.
The item must be unused, in its original packaging, and in the same condition as when you received it.

How to Return:

To start a return, please submit a request through our website or reach out to customer service. Make sure to include essential information such as your order number and the reason for the return. If applicable, photos of any damaged or defective items will be useful. We will review your request and send you detailed instructions for returning the items. Additionally, we will schedule a convenient pick-up time for the returned items.

Domestic Returns: We cover the cost of return shipping for domestic orders.
International Returns: You are responsible for return shipping costs.

Exchanges

Exchange Process:

To exchange an item, follow the same procedure as the return process.
Upon receipt of the returned item, we will process the exchange and dispatch the new item within 2 business days.
If the item you wish to exchange is out of stock, we will offer a refund or provide an alternative.

Refunds

Refund Process:

Refunds will be processed within 7-10 business days from the receipt of your returned item.
The refund will be issued to the original payment method used at the time of purchase.

Contact Us

For any questions or further assistance, please contact us:

Phone: +91 82811 41700
Email: info@canewalls.com